Resolve claims before they escalate! PALM facilitates early-stage triage, communication with legal partners, and secure settlements, supported by real-time analytics to enable data-driven decisions.
One Sky Solutions streamlines cross-border litigation through PALM. Our platform connects internal teams and external counsel, delivering consistent strategies and seamless case management—no matter the jurisdiction.
Automate every stage of the claims process. From intake to resolution, PALM reduces manual effort, increases accuracy, and ensures compliance—empowering companies to scale operations while staying in full control.
Claims Management.
PALM, our innovative claim management software, can support your organization in handling high-volume disputes across Europe.
Rely on advanced technology and a trusted network of legal experts in 24 countries to optimize time, cost, and outcomes!
Since 2019, One Sky Solutions is your trusted technology partner in claim management. Through PALM, our proprietary platform, we integrate legal expertise with advanced automation to deliver efficient, scalable, and cost-effective solutions.
In this section of our Newsletter, we bring together case law on EU261 claims from across Europe. While EU261 is a single European regulation, in practice national courts often adopt very different interpretations. Many rulings are not publicly available, making them difficult to access.
Our member law firms, as leading experts in handling EU261 claims within their jurisdictions, have access to key precedents and share them here to provide valuable insights.
As part of our new section "Inside the Network", this month we had the pleasure of speaking with Sergio Fernández Afonso, Customer Service Legal Performance Manager at Ryanair.
In a recent ruling, Germany’s Federal Court clarified the competitive relationship between flight compensation portals and airlines, highlighting airlines’ rights to challenge unfair commercial practices. This pivotal decision shifts the legal dynamics within passenger rights management.
Stay up to date with legal insights, case law updates, and regulatory developments in the aviation sector. Our network of legal experts shares practical knowledge and relevant precedents to support your strategic decisions.